Start with the right route.

Questions about S620 or this website are welcome. Purchases made through a retailer remain supported by that retailer.

Product help

S620 questions

For setup, controls, Bluetooth, TWS, USB-C, TF card, microphone, or product-feature questions, email the website support address.

Start a product email

Purchase support

Orders and returns

This website does not currently take orders. For shipping, cancellation, return, refund, invoice, inventory, or warranty help, contact the retailer or marketplace where the product was purchased.

Have your seller name and order reference ready.

Website feedback

Report a site issue

For an accessibility barrier, broken link, inaccurate page detail, or technical problem, include the page address, your device and browser, and a short description of what happened.

Send website feedback

Before you write

Details help us help.

Product

S620 and the selected color

Where purchased

Retailer or marketplace name

What happened

Steps, symptoms, or the page involved

Useful context

Browser, device, photos, or screenshots

Privacy note

Email opens in your own mail app.

This static website does not submit or store a contact form. When you use an email link, your message is handled by your email provider and the receiving mailbox.